Often, success stories have unexpected beginnings. But few are as captivating as that of Anne Beiler, the founder of Auntie Anne’s Pretzels. Despite unimaginable hardship, her story isn’t just about scaling a business to over 2,000 stores worldwide, but about resilience, faith, and perseverance.
New investors can take inspiration from Anne’s story of turning adversity into opportunity. Business success goes beyond numbers; it’s about the human spirit.
The Humble Beginnings: Building a Foundation
Growing up in Lancaster County, Pennsylvania, Anne was raised by a traditional Amish family. As such, entrepreneurship was as foreign as traveling to the moon in her mind. Instead, as part of an eight-sibling family that emphasized hard work, faith, and family values, business ownership was never discussed.
However, in retrospect, those moments laid the foundation for her future success. Working together as a family, gathering tomatoes in the field, and learning the importance of teamwork shaped Anne in ways she would not fully comprehend until much later. As a result of these early experiences, she learned the importance of hard work and collaboration, four qualities that any aspiring entrepreneur needs.
A Life-Changing Tragedy: Navigating Darkness
Tragedy struck Anne and her husband, Jonas, lost their two daughters. Angela Joy, their 19-month-old daughter, was accidentally killed in a farming accident one morning. In an instant, their lives were changed forever.
The aftermath of the event is described by Anne as one of pain and spiritual confusion. Despite her faith, she struggled to reconcile the tragedy with her faith, wondering why such a tragedy could occur to a family that followed God and had strong moral standards.
When she sought guidance, she encountered further devastation – her pastor took advantage of her trust. In the wake of this betrayal, she spiraled into a seven-year spiral of secrecy and suffering. The journey toward healing began only after she confessed everything to Jonas.
Everyone should learn from Anne’s experience that resilience is paramount. The ability to find strength and move forward can be the key to achieving success in the future, even in the face of immense personal hardship.
Finding Purpose Through Pain: The Birth of a Business
Rather than allowing pain to define them, Anne and Jonas used it to drive change. To help others cope with grief and trauma, Jonas pursued counseling studies, offering free support services. In order to support her family, Anne realized that she had to find work since there was no income coming in.
Having no prior business experience, Anne found herself stepping into entrepreneurship. She soon realized that what started as a necessity, making ends meet, would soon become her calling. This led to Auntie Anne’s, a global phenomenon whose hand-rolled soft pretzels have become a household staple.
Anne’s story demonstrates that necessity can inspire invention. Often, successful businesses are the result of overcoming challenges.
The Rise of Auntie Anne’s: Scaling Success
In 20 years, the company has grown from a single pretzel stand to nearly 900 outlets. Despite this, many challenges pushed Anne beyond her perceived limits, pushing her beyond her perceived limits time and time again. In the end, she and Jonas decided to bring in advisors, and after much deliberation, they decided to sell the business.
Even though starting the business was challenging, selling it was even more challenging. However, she knew after a while it was the right decision for her and her family.
An important lesson that can be learned from Anne’s journey is to seek advice when necessary and to make tough decisions when necessary.
The Power of Family and Tradition: Staying Grounded
Anne credits her upbringing for much of her strength. From childhood to adulthood, she stressed the importance of family meals. By not gathering around the dinner table regularly, families are losing a crucial aspect of connection in today’s fast-paced world.
In fact, her devotion to this idea led her to write a cookbook, Come to the Table, which highlights the importance of shared meals in fostering relationships and strengthening family bonds.
Overall, this shows how important it is to stay grounded and maintain strong personal values even as you navigate the complexities of business.
Giving Power: A Journey from Pretzels to Purpose
Many people view entrepreneurship as a means to achieve personal success. However, one of the most compelling aspects of Anne’s story is her approach to giving. In fact, she has been generous from the very beginning of her business. At her farmers market stand at the beginning of her journey, she made $827 in cash, and the next morning, she joyfully gave 10% of it to her church. As she recalls, she was filled with giddy anticipation of what she could give.
Her commitment to generosity wasn’t just a one-time act; it became a defining characteristic of her business. Throughout the years, Auntie Anne’s gave more and more. As a team, Anne and her team found joy in giving more than 10%, a practice that transformed their business and their lives.
Giving Even When It’s Hard: Sacrificial Giving
People often believe that generosity is something you practice once you’re financially comfortable. However, Anne challenges that notion. It doesn’t matter how little you have, you will always have something to give, she insists.
When she first started giving, she left her checkbook at home to avoid being pressured at church to give. Over time, she became aware that giving-especially sacrificial giving-brings immense joy. The act of giving is more blessed than the act of receiving, she affirms
A Business Built on Giving: Core Principles
Anne’s generosity extended beyond personal giving. She built Auntie Anne’s on a foundation of giving, both to the employees and to the community. Even as her business grew to 900 franchise locations, she continued to prioritize generosity.
Even without a formal education or business background, Anne thrived by focusing on three core principles: great products, great purposes, and great people. When those three things are solid, you can achieve more than you ever thought possible, she says.
The Radical Joy of Giving: Trust and Abundance
As Auntie Anne’s generosity grew, so did Anne’s understanding of it. Ultimately, she learned that true joy comes from giving beyond the comfort zone. Her realization was that generosity has nothing to do with what looks good on paper. It’s about trust.
Anne Beiler’s story exemplifies how faith, resilience, and generosity can overcome any obstacle. More importantly, it’s a reminder that success goes beyond profits; it’s about making a positive impact and finding joy along the way.
Key Takeaways
- Resilience is essential. There is still strength to be found in the face of a devastating personal tragedy and to succeed as a business owner.
- Necessity can drive innovation. In many cases, the best ventures emerge as a result of overcoming challenges.
- Seek and accept guidance. To succeed in business long-term, you must know when to seek advice and when to make tough decisions.
- Values matter. Despite business challenges, staying grounded and maintaining strong personal values is crucial.
- Purpose beyond profit. In addition to generating income, businesses can provide a platform for giving back and making a positive impact.
- Generosity yields joy. In both personal and professional life, committing to generosity can bring immense fulfillment.
- Build on core principles. To build a thriving business, focus on a great product, a great purpose, and great people.
- Trust and abundance. Trust is often at the heart of generosity, and giving beyond what feels comfortable can lead to unexpected abundance.
- Learning is continuous. Regardless of success, learning and growth should be continuous.
- Family values are important. A strong family value system is a source of strength, and can assist with business success.
Featured Image Credit: Jens Mahnke; Pexels: Thank You!